Articulate Presenter version 6 Pro,build10 C:\Users\Katie.oWNER-PC\Documents\BLYNK Accounts\TDS\ACD Admin\CC Admin_TDSV2.pptx CC Admin_TDSV2 slide1.swf bgd1l1.swf notes/notesbig1.swf 22 notes/notessmall1.swf 22 10 false false false default default 0 -1 30 slide2.swf bgd1l2.swf notes/notesbig2.swf 415 notes/notessmall2.swf 720 84 false false false default default 0 -1 30 slide3.swf bgd1l6.swf notes/notesbig3.swf 22 notes/notessmall3.swf 22 2 false false false default default 0 -1 30 slide4.swf bgd1l7.swf notes/notesbig4.swf 415 notes/notessmall4.swf 1011 105 false false false default default 1 -1 30 slide5.swf bgd2l8.swf notes/notesbig5.swf 284 notes/notessmall5.swf 575 5 false false false default default 1 -1 movieloader articulate 0 fm_TDS_CCAdmin_SignIn_REDO2_noblur.flv 5 0 0 720 540 640 480 0 102086 0 30 slide6.swf bgd2l14.swf notes/notesbig6.swf 66 notes/notessmall6.swf 167 5 false false false default default 1 -1 movieloader articulate 0 fm_TDS_CCAdmin_ChangingPW_Redo1.flv 5 0 0 720 540 640 480 0 33880 0 30 slide7.swf bgd1l2.swf notes/notesbig7.swf 66 notes/notessmall7.swf 153 27 false false false default default 0 -1 30 slide8.swf bgd2l14.swf notes/notesbig8.swf 332 notes/notessmall8.swf 705 5 false false false default default 1 -1 movieloader articulate 0 fm_TDS_CCAdmin_ProfileSettings_Redo2_noblur.flv 5 0 0 720 540 640 480 0 102634 0 30 slide9.swf bgd1l2.swf notes/notesbig9.swf 109 notes/notessmall9.swf 226 30 false false false default default 1 -1 30 slide10.swf bgd1l2.swf notes/notesbig10.swf 66 notes/notessmall10.swf 153 23 false false false default default 2 -1 30 slide11.swf bgd2l1.swf notes/notesbig11.swf 182 notes/notessmall11.swf 356 5 false false false default default 2 -1 movieloader articulate 0 fm_TDS_CCAdmin_CircularDist_Redo2_noblur.flv 5 0 0 720 540 640 480 0 61596 0 30 slide12.swf bgd1l6.swf notes/notesbig12.swf 95 notes/notessmall12.swf 167 24 false false false default default 2 -1 30 slide13.swf bgd2l8.swf notes/notesbig13.swf 255 notes/notessmall13.swf 487 5 false false false default default 2 -1 movieloader articulate 0 fm_TDS_CCAdmin_RegularDist_Redo2_noblur.flv 5 0 0 720 540 640 480 0 74448 0 30 slide14.swf bgd1l6.swf notes/notesbig14.swf 51 notes/notessmall14.swf 124 19 false false false default default 2 -1 30 slide15.swf bgd2l8.swf notes/notesbig15.swf 124 notes/notessmall15.swf 197 5 false false false default default 2 -1 movieloader articulate 0 fm_TDS_CC_Admin_SimConfig_Redo2_noblur.flv 5 0 0 720 540 640 480 0 22543 0 30 slide16.swf bgd1l6.swf notes/notesbig16.swf 95 notes/notessmall16.swf 197 16 false false false default default 2 -1 30 slide17.swf bgd2l8.swf notes/notesbig17.swf 109 notes/notessmall17.swf 182 5 false false false default default 2 -1 movieloader articulate 0 fm_TDS_CCAdmin_UniformConfig_Redo2_noblur.flv 5 0 0 720 540 640 480 0 24032 0 30 slide18.swf bgd1l6.swf notes/notesbig18.swf 211 notes/notessmall18.swf 502 91 false false false default default 2 -1 30 slide19.swf bgd2l8.swf notes/notesbig19.swf 124 notes/notessmall19.swf 255 5 false false false default default 2 -1 movieloader articulate 0 fm_TDS_CCAdmin_WeightedDist_Redo2_noblur.flv 5 0 0 720 540 640 480 0 49501 0 30 slide20.swf bgd2l8.swf notes/notesbig20.swf 400 notes/notessmall20.swf 865 5 false false false default default 1 -1 movieloader articulate 0 fm_TDS_CCAdmin_CCsettings_Redo2_noblur.flv 5 0 0 720 540 640 480 0 141766 0 30 slide21.swf bgd2l2.swf notes/notesbig21.swf 386 notes/notessmall21.swf 865 5 false false false default default 1 -1 movieloader articulate 0 fm_TDS_CCAdmin_AgentSettings_Redo2_noblur.flv 5 0 0 720 540 640 480 0 127398 0 30 slide22.swf bgd2l8.swf notes/notesbig22.swf 313 notes/notessmall22.swf 560 5 false false false default default 1 -1 movieloader articulate 0 fm_TDS_CCAdmin_AssignAgentSups_Redo2_noblur.flv 5 0 0 720 540 640 480 0 99082 0 30 slide23.swf bgd2l2.swf notes/notesbig23.swf 109 notes/notessmall23.swf 153 20 false false false default default 0 -1 30 slide24.swf bgd2l2.swf notes/notesbig24.swf 211 notes/notessmall24.swf 400 5 false false false default default 1 -1 movieloader articulate 0 fm_TDA_CCAdmin_WhatisBusy_Redo2_noblur.flv 5 0 0 720 540 640 480 0 61962 0 30 slide25.swf bgd2l1.swf notes/notesbig25.swf 313 notes/notessmall25.swf 545 5 false false false default default 1 -1 movieloader articulate 0 fm_TDS_CC_Admin_ForcedFwd_Redo2_noblur.flv 5 0 0 720 540 640 480 0 77348 0 30 slide26.swf bgd2l2.swf notes/notesbig26.swf 255 notes/notessmall26.swf 516 5 false false false default default 1 -1 movieloader articulate 0 fm_TDS_CCAdmin_HolidayService_Redo2_noblur.flv 5 0 0 720 540 640 480 0 75232 0 30 slide27.swf bgd2l2.swf notes/notesbig27.swf 473 notes/notessmall27.swf 1025 5 false false false default default 1 -1 movieloader articulate 0 fm_TDS_CCAdmin_NightService_Redo2_noblur.flv 5 0 0 720 540 640 480 0 175751 0 30 slide28.swf bgd2l8.swf notes/notesbig28.swf 415 notes/notessmall28.swf 793 5 false false false default default 1 -1 movieloader articulate 0 fm_TDS_CC_Admin_BouncedCalls_Redo2_noblur.flv 5 0 0 720 540 640 480 0 111568 0 30 slide29.swf bgd2l8.swf notes/notesbig29.swf 589 notes/notessmall29.swf 1229 5 false false false default default 1 -1 movieloader articulate 0 fm_TDS_CCAdmin_Overflowsettings_Redo2_noblur.flv 5 0 0 720 540 640 480 0 123663 0 30 slide30.swf bgd2l14.swf notes/notesbig30.swf 386 notes/notessmall30.swf 749 5 false false false default default 1 -1 movieloader articulate 0 fm_TDS_CCAdmin_ComfortByPAss_Redo2_noblur.flv 5 0 0 720 540 640 480 0 144378 0 30 slide31.swf bgd2l8.swf notes/notesbig31.swf 197 notes/notessmall31.swf 415 5 false false false default default 1 -1 movieloader articulate 0 fm_TDS_CCAdmin_StrandedCalls_Redo2_noblur.flv 5 0 0 720 540 640 480 0 70974 0 30 slide32.swf bgd2l2.swf notes/notesbig32.swf 80 notes/notessmall32.swf 124 12 false false false default default 0 -1 30 slide33.swf bgd2l8.swf notes/notesbig33.swf 153 notes/notessmall33.swf 284 5 false false false default default 1 -1 movieloader articulate 0 fm_TDS_CCAdmin_CFB_Redo2_noblur.flv 5 0 0 720 540 640 480 0 46628 0 30 slide34.swf bgd2l8.swf notes/notesbig34.swf 749 notes/notessmall34.swf 1447 5 false false false default default 1 -1 movieloader articulate 0 fm_TDS_CCAdmin_CFS_Redo2_noblur.flv 5 0 0 720 540 640 480 0 194638 0 30 slide35.swf bgd1l2.swf notes/notesbig35.swf 182 notes/notessmall35.swf 342 54 false false false default default 0 -1 30 slide36.swf bgd2l8.swf notes/notesbig36.swf 332 notes/notessmall36.swf 647 5 false false false default default 1 -1 movieloader articulate 0 fm_TDS_CCAdmin_EntranceGreetings_Redo1.flv 5 0 0 720 540 640 480 0 102608 0 30 slide37.swf bgd2l8.swf notes/notesbig37.swf 313 notes/notessmall37.swf 691 5 false false false default default 1 -1 movieloader articulate 0 fm_TDS_CC_Admin_EstWait_Redo2_noblur.flv 5 0 0 720 540 640 480 0 113031 0 30 slide38.swf bgd2l8.swf notes/notesbig38.swf 332 notes/notessmall38.swf 618 5 false false false default default 1 -1 movieloader articulate 0 fm_TDS_CCAdmin_ComfortMessage_Redo1.flv 5 0 0 720 540 640 480 0 98220 0 30 slide39.swf bgd2l14.swf notes/notesbig39.swf 313 notes/notessmall39.swf 487 5 false false false default default 1 -1 movieloader articulate 0 fm_TDS_CCAdmin_MOH_Redo1.flv 5 0 0 720 540 640 480 0 78968 0 30 slide40.swf bgd2l14.swf notes/notesbig40.swf 284 notes/notessmall40.swf 531 5 false false false default default 1 -1 movieloader articulate 0 fm_TDS_CCAdmin_callwhispe_Redo1r.flv 5 0 0 720 540 640 480 0 88084 0 30 slide41.swf bgd1l2.swf notes/notesbig41.swf 51 notes/notessmall41.swf 153 39 false false false default default 0 -1 30 slide42.swf bgd2l2.swf notes/notesbig42.swf 153 notes/notessmall42.swf 269 5 false false false default default 1 -1 movieloader articulate 0 fm_TDS_CCAdmin_DNISSettings_Redo2_noblur.flv 5 0 0 720 540 640 480 0 47934 0 30 slide43.swf bgd2l2.swf notes/notesbig43.swf 138 notes/notessmall43.swf 284 5 false false false default default 1 -1 movieloader articulate 0 fm_TDS_CCAdmin_InboundDNIS_Redo1.flv 5 0 0 720 540 640 480 0 50337 0 30 slide44.swf bgd2l2.swf notes/notesbig44.swf 342 notes/notessmall44.swf 618 5 false false false default default 1 -1 movieloader articulate 0 fm_TDS_CCAdmin_OutboundDNISSet_Redo2_noblur.flv 5 0 0 720 540 640 480 0 77635 0 30 slide45.swf bgd1l2.swf notes/notesbig45.swf 22 notes/notessmall45.swf 22 5 false false false default default 0 -1 30 slide46.swf bgd2l8.swf notes/notesbig46.swf 284 notes/notessmall46.swf 516 5 false false false default default 1 -1 movieloader articulate 0 fm_TDS_CCAdmin_UpdatingAgentStates_Redo2_noblur.flv 5 0 0 720 540 640 480 0 74945 0 30 slide47.swf bgd2l8.swf notes/notesbig47.swf 255 notes/notessmall47.swf 400 5 false false false default default 1 -1 movieloader articulate 0 fm_TDS_CCAdmin_AgenttoSups_Redo2_noblur.flv 5 0 0 720 540 640 480 0 56084 0 30 slide48.swf bgd1l2.swf notes/notesbig48.swf 51 notes/notessmall48.swf 138 26 false false false default default 0 -1 30 slide49.swf bgd2l14.swf notes/notesbig49.swf 342 notes/notessmall49.swf 633 5 false false false default default 1 -1 movieloader articulate 0 fm_TDS_CCAdmin_CustomizingUnavailCodes_Redo2_noblur.flv 5 0 0 720 540 640 480 0 91036 0 30 slide50.swf bgd2l14.swf notes/notesbig50.swf 313 notes/notessmall50.swf 604 5 false false false default default 1 -1 movieloader articulate 0 fm_TDS_CCAdmin_UnavailDefaultCodes_Redo1.flv 5 0 0 720 540 640 480 0 99003 0 30 slide51.swf bgd2l14.swf notes/notesbig51.swf 356 notes/notessmall51.swf 676 5 false false false default default 1 -1 movieloader articulate 0 fm_TDS_CCAdmin_ConfigDispoCodes_Redo2_noblur.flv 5 0 0 720 540 640 480 0 108512 0 30 slide52.swf bgd2l14.swf notes/notesbig52.swf 284 notes/notessmall52.swf 560 5 false false false default default 1 -1 movieloader articulate 0 fm_TDS_CCAdmin_DefaultAgentSett_Redo1.flv 5 0 0 720 540 640 480 0 80248 0 30 slide53.swf bgd2l14.swf notes/notesbig53.swf 332 notes/notessmall53.swf 560 5 false false false default default 1 -1 movieloader articulate 0 fm_TDS_PriorityRoutingPolicies_Redo1.flv 5 0 0 720 540 640 480 0 88842 0 30 slide54.swf bgd1l2.swf notes/notesbig54.swf 66 notes/notessmall54.swf 138 23 false false false default default 0 -1 30